Mindset is Everything
A lot of business coaches will tell students that mindset is everything. It can sound like something a zen yoga person may say, but I’m here to let you know it works for our community too.
Let’s face it . Change is hard. You have a system and it feels like it’s working.
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You're in the business of answering the phone
One of the biggest turning points in by business is when we instituted a consistent way to answer the phone. Everyone has a different style, but you want to inject that feeling that you can and want to help the person on the other end of the phone.
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